Frequently Asked Questions
1) Does A Sweet Morsel Co. have shipping capabilities?
We do! We ship 80% of our orders. We have the capability of shipping custom cookies and cake pops.
2) What products does A Sweet Morsel Co. create?
Custom Cookies: These are typically used as gifts, party/wedding favors, or party platters. If you are local we are also able to create edible arrangements for pick up Ie; cookie bouquets, platters, etc...
Cake Pops: What you really want every bit of cake to taste like. The perfect mix of icing to cake ratio in every bite!
Cakes: A variety of speciality and custom cakes (local to Pittsburgh, PA only)
Cupcakes/Cookie Cups: Cookie cup? What is that? Way better than a cupcake and your guests will agree too!!
Cookies/Chocolates: A long list of cookies and chocolate covered goodies sold in increments of a dozen or for holiday/wedding occasions.
Wholesale: Distributor pricing. Inquire if you would love to have our products in your store!
3) How much do you charge for your custom items?
While there is a wide range for all of our menu options, typically people are asking for Custom Cookies. You will see a variety of listings on our webpage, but you are not limited to these options for your order. Most orders will be within these price ranges:
Small Cookie Gift Box: $20 (between 3-4 cookies depending on the set)(i.e. teacher appreciation, thank you, wedding party, etc..)
Medium Cookie Gift Box: $29 (between 6-7 cookies depending on the set)(i.e. Get Well, Congratulations, etc...)
Large Cookie Gift Box: $39 (between 12-14 cookies depending on the set)(i.e. Get Well, custom designed gift)
Custom Cookie: 1 dozen $39, 2 dozen $78, 3 dozen $108
4) How long do those cookies take you to create/make?
Honestly, we couldn't give you an exact amount of time. Each order is highly specific. From mixing the dough, cutting out, chilling, baking, cooling, icing mixing, color prepping, consistency prepping, creating, drying time, and packaging, we should just say FOREVER! Hence the pricing above.
5) They look too good to eat... Are they tasty?
YES! We have perfected a recipe that we use daily and honestly if we don't have them for a cup of afternoon coffee we are sad, and they are always around! Remember each batch is cut out specifically for each order. They are as fresh as can be and so tasty! Take a picture and eat away!
6) Can you make vegan, gluten free or organic?
Not yet. Maybe in the future.
7) Help I have an allergy. Do you have an ingredient list?
Yes they are highly specific to each desired product. Just ask :) We will get it to you right away.
8) How do I see some of your past projects?
Check us out on Facebook and scroll through our pictures as well as Instagram.
9) I want to learn how to do this, do you teach?
We do. We offer private classes where the host/hostess will invite and open up a space for us to us to decorate and or community classes each month. Check out our FB page and you can stay tuned to community events.
Be sure to check our class policies.
10) How do I place an order?
It is best to contact us before just placing an order to determine what our schedule is. We want to make sure we are exceeding your expectations and prepare the item for the date that you want them. Message or call us!
11) What if something happens to my package during shipping?
If your item arrives damaged and is the fault of the carrier, please file a claim with the shipping carrier (USPS). Once the package leaves our facility, we are no longer responsble for any damages incurred during the delivery process. We can assure you, it takes us nearly as long to create the products as it does for us to safely and carefully pack your box/boxes.
12) How do you secure a spot on your calendar?
To hold your spot on our calendar we need complete payment. Due to the highly customized products we create, we cannot just sell the items to someone else if something happens.
13) Do you offer refunds?
Due to the food nature of this product we do not offer refunds. If your order has been started, no refund is available. If you decide to cancel your order before production has started we will refund your order at 50%. We are charged various fees to sell products and hold your spot on our calendar. We often have to turn clients away once our calendar is full.
14) What are you waiting for?
Place your order :) We are excited to learn more about your life and create something specifically for you!